About Us
What We Do
A Solution for Every Marketing Need
DirectMail.com provides organizations of every size and mission the results-oriented, integrated direct marketing solutions needed to grow their businesses. Regardless of marketing challenge, DirectMail.com specialists possess the knowledge and experience to craft and execute strategic solutions that lower marketing costs per acquisition. How? As a leading full-service provider, DirectMail.com can not only design, produce, and deliver effective and economical marketing campaigns, but also provide data, model it, analyze results, and do response modeling to leverage the knowledge gained for subsequent marketing efforts.

Don't need a full-service approach? DirectMail.com's Web site allows you to purchase just those products or services needed, whether self-constructed mailing lists or printed materials via our Web-to-print portal. Both small retail and large enterprise operations around the globe can leverage our advanced services at an affordable price.
What Makes Us Different
A Family-Owned Business Leading the Industry in Innovation
DirectMail.com is a third-generation, family-owned business with a 41-year record of satisfying customers' direct marketing needs. DirectMail.com's time-tested approach—Identify. Target. Contact. Acquire. Engage. Retain.—maximizes ROI for nonprofits and businesses regardless of the sector served.

DirectMail.com is an industry innovator, forging the path that other firms follow. DirectMail.com was the first to introduce sweepstakes campaigns and matching check programs; use address labels as a premium; incorporate membership cards in acquisition campaigns; and develop surname files. We continue to innovate today, incorporating the power of the Internet into our business model to better serve customers. DirectMail.com is pushing the limits of technology, offering the patented GeoSelector technology, developed by GeoSoftworks, LLC, a firm in which DirectMail.com principals are the majority owners. GeoSelector is a revolutionary geographic and demographic marketing tool that takes data segmentation to a new level. It is often imitated but never equaled.
Our History
41 Years and 10,000 Customers
DirectMail.com is a third-generation, family-owned business with a 41-year record of satisfying customers' direct marketing needs. DirectMail.com's time-tested approach-Identify-Target-Contact-Acquire-Engage-Retain-maximizes ROI for nonprofits and businesses regardless of the sector served.

DirectMail.com is an industry innovator, forging the path that other firms follow. DirectMail.com was the first to introduce sweepstakes campaigns and matching check programs; use address labels as a premium; incorporate membership cards in acquisition campaigns; and develop surname files. We continue to innovate today, incorporating the power of the Internet into our business model to better serve customers. DirectMail.com is pushing the limits of technology, offering the patented GeoSelector technology, developed by GeoSoftworks, LLC, a firm in which DirectMail.com principals are the majority owners. GeoSelector is a revolutionary geographic and demographic marketing tool that takes data segmentation to a new level. It is often imitated but never equaled.
What We Believe
Two Principles Guide Our Business
Customers come first. We will do everything possible to please our customers and deliver the superior integrated marketing solutions they deserve. Honesty and integrity will guide all our business interactions. As a member of the community in which we do business, we are committed to social responsibility and bettering the quality of life of our employees and neighbors.

Innovation is uppermost. In today's competitive marketing environment, offering high-quality products and services is not enough. Customers require superior strategies that maximize the return on their marketing investment. We are committed to exploiting technology's fullest potential and using the most advanced direct marketing techniques available to deliver solutions that create exceptional results for our customers. Today, that involves integrating microsites with personal Web addresses and email and employing the very latest personalization techniques. Tomorrow, other techniques will dominate. Whatever they are, DirectMail.com will employ personnel conversant in their use and make them available to our clients at affordable prices.
Incomparable Facilities
Advanced Technology to Meet Every Need
Our Prince Frederick, Maryland headquarters facility occupies over 115,000 square feet of state-of-the-art in-house production capabilities with a capacity of over 3 million pieces per day. A staff of over 250 direct marketing professionals offers
  • creative and agency services
  • list management and brokerage/sales
  • printing services web offset, cut sheet and digital
  • data processing and laser personalization
  • a complete mail shop, including a detached U.S. Postal Service mailing unit (DMU)
  • fulfillment services
DirectMail.com also operates satellite sales offices across the nation.
Corporate Leadership
Providing Vision and Direction

Executive Team
  • Kirk Swain - Principal, Owner
  • Bob Salta - Principal, Owner
  • Lily Swain - Vice President, Accounting
  • Shawn Salta - Vice President
  • Mike Savage - Vice President, Marketing Solutions
  • Price Anderson - Vice President, Sales & Marketing
  • Joe Leger - Vice President, Data & Analytics

  • Management Team
    • Dave Temple - Director, Training & Solutions
    • Deborah Albro - Vice President, Client Services
    • Pat Burns - General Manager, Web Offset Print Division
    • Don Burns - General Manager, Cut-Sheet Print Division
    • Chris Zarnosky - General Manager, Data Processing Division
    • Sherri Harper - General Manager, Personalization Division
    • Carl Harris - General Manager, Mailing & Fulfillment Division
    • Jenny Burke - Manager, Commercial List Division
    • Jason Linville - Manager, Graphic Design
    • Joe Driver - Manager, Estimating and Product Outsourcing
Awards & Accolades
A Reputation for Excellence and Community Involvement
Direct Marketing Assoication of Washington Vendor of the Year Award, 2009 Direct Marketing Association of Washington
Vendor of the Year Award, 2009
Leading Edge Award Calvert County Technology Company of the Year, 2006 Leading Edge Award
Calvert County Technology Company of the Year, 2006
The Arc of Maryland The Arc of Maryland
Maryland Employer of the Year
The Arc of Southern Maryland Meritorious Service Award The Arc of Southern Maryland
Meritorious Service Award
Professional Affiliations
Collaboration Is Vital to Our Industry's Future
American Marketing Association American Marketing Association
Direct Marketing Association Direct Marketing Association
Direct Marketing Association of Washington Direct Marketing Association of Washington
Direct Marketing Association of Washington's Educational Foundation Direct Marketing Association of Washington's Educational Foundation
The Chamber of Commerce, Calvert County, Maryland The Chamber of Commerce, Calvert County, Maryland
Social Responsibility
DirectMail.com is not just a business. The firm also is a key member of the larger community in which it operates. As such, DirectMail.com is committed to the notion of giving back, both within the industry and in the community. DirectMail.com executives serve on the boards of organizations in Calvert County, such as the Chamber of Commerce, Lions Club, Economic Development Commission, Christmas in April, Calvert Marine Museum, Jefferson Patterson Park and Museum, and the Calvert Career Center Local Advisory Council.

DirectMail.com is a long-time supporter of the Calvert County Literacy Council, Relay for Life and The United Way and encourages employees to support these causes. DirectMail.com works closely with The ARC of Southern Maryland and was the first Calvert County firm to do so. Over the years, DirectMail.com has employed more than 15 talented individuals with intellectual and/or developmental disabilities and assisted their quest for independence and personal success. In return, DirectMail.com has been privileged to employ persons who are dependable, hard working and loyal.

In 1986, Kirk Swain established the John Swain Memorial Scholarship through the DMAW-Educational Foundation. The award, named for his father, is given annually to an undergraduate in a mid-Atlantic college or university who demonstrates academic excellence and a desire to work in the field of marketing. Recipients over the past 24 years include students from Christopher Newport University, James Madison University, American University, Catholic University, James Madison University, Salisbury University, Villa Julie College, and Virginia Commonwealth University.
Contact Us
For more information about DirectMail.com, please call 1-866-284-5816